Group President and Chief Information Officer – Essar Group
Ram joined the ESSAR Group in April 2010 and is currently Group President and Chief Information Officer. With revenues of USD 20 billion the Essar Group is a multinational conglomerate and a leading player in the sectors of Steel, Oil & Gas, Power, Communications, Shipping Ports & Logistics, Construction and Minerals. It has operations in more than 25 countries across five continents and employs 70,000 people.
Ram co-founded & is a Director on the Board of Rural Shores Business Services Private Ltd (www.RuralShores.com), an organization that was promoted in Feb 2008 with 5 others to facilitate the setting up of BPOs in villages pan-India. He is also a Member of the Board of Custommerce (www.Custommerce.org), a movement to promote Customer Interaction Management as a means for the Indian corporate to become more customer-centric and propel India into a Customer Driven Economy.
Ram is an Electronics Engineer from the Indian Institute of Technology Madras and an alumnus of the Indian Institute of Management Ahmedabad. He started his career as a graduate trainee at Tata Steel in Jamshedpur and moved to Bank of America as its first IT employee in Mumbai in 1982.
He joined HDFC Bank as its third employee in 1994 and managed the IT functions as it became one of the most successful banks respected for its innovative use of technology. During this period, he was a member of the Global Customer Advisory Board of NCR Corporation for their Self-Service business, the Asia- Pacific Technology Advisory Board of VISA International, Customer Executive Advisory Board of Symantec and Sun Microsystems as also a Member of the Reserve Bank of India’s (RBI) IT Advisory Committee. He served on committees constituted by the RBI to advice on Cheque Truncation, Technology for Financial Inclusion, setting up of a multi-bank telecommunications network etc. He served as an Advisor to the National Depositories Limited and the National Payments Corporation of India Ltd