Vi Business – Cloud Telephony

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Vi Business, formerly known as Vodafone Idea Business Services, bring a range of enterprise grade services and solutions to support the growing needs of our business customers ranging from small home offices to large multi-national companies.

We provide total communications solutions to empower global and Indian corporations, public sector & government bodies, small & medium enterprises and start-ups. With well-established enterprise mobility, robust fixed line connectivity, world-class IoT solutions and insightful business analytics & digital solutions, Vi Business brings the smartest and newest technologies to serve businesses in the digital era.

As we progress on the journey from telco to techco, we continue to strengthen engagement with customers with a range of offerings like Vi Secure, Integrated IoT, Managed SIP, and Vi Business Plus bundled mobility offering. Our solutions are customized to enable businesses to tap into new opportunities and help them thrive, with a comprehensive portfolio of solutions for:

  • IoT
  • Mobility
  • Connectivity
  • Security
  • Communications
  • Cloud

Cloud Telephony

Vi Business Cloud Telephony offers businesses a cloud-based solution that allows them to add real-time communication capabilities and transform the way they interact with their customers in a simpler, quicker, and more affordable way. The cloud-based platform offers APIs and an integrated development environment that enable enterprise solutions across voice, messaging, advanced messaging, security, and intelligent services, making them digitally ready for the future.

Vi Cloud Telephony Solutions offers a host of services, including lead management solutions, Click2Call solutions, auto-receptionist (IVR), and WhatsApp Business Account (WABA) integrations. The cloud telephony services bring in the strength of scale, multi-tenancy, improved outreach, and reduced costs.

Vi solutions are democratized across large enterprises, SME’s, MSMEs, and startups through zero-capex, minimal-opex, and end-to-end managed services, which in turn help businesses enrich customer communication channels, automate reminders, manage appointments, promote in-app calling, broadcast, and much more through simple API integrations.

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